quality information

Student information


Our quality manual is available for download here



Note that the Quality Manual is updated from time to time and the downloaded file may not be the latest version.  The latest version is available for clients in the digital gateway.  


If you are a prospective client and you are concerned that changes to the quality manual may affect you, request access to the latest version here. 

Our refund policy can be found here

Our complaints and appeals process can be found here

The results of our latest ASQA audit can be found here

Our latest AQTF quality information can be found here

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copyright 2015


efficiency works pty ltd

6/2404 Logan Road


Eight Mile Plains,


Queensland, Australia


RTO 40575


ph 07 3340 5178



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