problem solving workshop
a structured process for fixing root causes
What is it?
During our problem solving workshops, participants will apply simple
but effective problem solving techniques to improve the performance
of a process in your business by uncovering root causes.
What do we do?
The workshop is conducted as a blitz, so the participants will achieve valuable learning outcomes, and simultaneously we will identify some practical improvements for your processes, all in a short period of time.
The workshop is designed to provide a foundation for an ongoing continuous improvement culture.
The output of the workshop includes:
facilitated support for the application of DMAIC / A3 problem solving techniques
an understanding by the participants of how to use DMAIC / A3 process and tools such as 5W1H, 5 whys, pareto analysis, brainstorming and fishbone diagrams
an understanding of how to use the A3 worksheet to illustrate, document, track and communicate all aspects of the improvement projects
facilitated support for the implementation of appropriate key lean concepts
setailed suggestions on how to sustain the improvement initiative
DMAIC is a five step problem solving process used for the improvement of any process. The acronym explains the process steps - define, measure, analyse, improve, and control. It is focused on finding root causes and identifying solutions.
We use a simple but effective way to record the problem, the analysis, the corrective actions and the action plan on a single piece of A3 paper.
Ask us for more details