The local government space presents unique challenges which we have helped councils overcome.

 

NSW organisations - please note that we have been appointed to the Local Government Amalgamation Supplier Panel by the NSW Department of Premier and Cabinet.

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Efficiency Works have provided support in many areas of council operations including:

 

• Training of key staff in Lean Thinking

• Strategic planning

• Review of processes such as 

  • Reactive maintenance

  • Programmed maintenance

  • Development applications and approvals

  • Stakeholder management

  • Equipment servicing and repair

  • Graffiti removal

  • Servicing of high profile areas

• Developing plans of management

• Commercial development of council assets

• 5S implementation

• Problem solving training

• Safety problem solving

• KPI development and monitoring

• Implementation of internal problem resolution processes

• Mistake proofing

 

Outcomes reported by our clients include

 

• Reduction of 3 days on a reactive maintenance process 

• Helping reduce LTIFR by 20%

• Stream lining reporting from 3 different systems to 1 

• Implementation of a highly visual, easily understood and cascaded performance management system 

• Staff with a broader knowledge on how to plan to achieve desired outcomes using principles of lean

• Identification, reduction and elimination of waste within work areas

• Promoted need for visual awareness which has been incorporated into the communications framework

• Education for groups on how to implement change within the work place and provided guidance through delivery of change

• Aided work areas to develop and implement a problem solving methodology

• Improved manual handling processes 

• Provision of business improvement tools benefitting work area performance

• Reduced excess handling and storing of materials by introducing improved standards

• Teams that now embrace the concept of reducing waste within work environment improving service delivery

• Providing staff with sense of ownership with an emphasis on sustaining standards.

 

Efficiency Works’ Local Government clients include

 

• Brisbane City Council

• Gladstone Regional Council

• Penrith City Council

• Albury City Council

• Canterbury Council

• Camden Council

 

Workshop attendees also include

• City of Sydney

• Warringah Council

• Hawkesbury Council

• Bankstown Council

• Auburn Council

• Queanbeyan Council

• Gunedah Shire Council

• Willoughby Council

• Local Government NSW

 

Ask us to learn more about how lean thinking is changing the way local governments work.