Why do Business Improvement teams often struggle to get results?

As an organisation whose core services revolve around Lean and Continuous Improvement, Efficiency Works regularly interacts with Business Improvement (BI) teams that are established with the central responsibility for making tangible productivity gains within their host organisations. Their day to day activities involve putting together business improvement plans, identifying business improvement projects, pushing operational functions to progress their projects, and sometimes fending off protests that ‘we are too busy with our workload to get involved in yet another organisational program’. The result is often a frustrated business improvement team, annoyed functional managers, an enterpris

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