You must work out what to do with your lean savings before you get them

When Efficiency Works gets engaged by a client to implement lean or Competitive Systems and Practices, it is always because they want improvement. Finding waste is never an issue, but before you start on a lean journey you need to work out what you are going to do with the extra resource you will have as a result of the improvements. Why? If you don’t your people will be fearful. For many, the very name lean conjures up visions of cutting and shrinking. If your people believe that your initiative will lead to a lower headcount – why would it get their support? It is not in their best interest. You will have to guarantee that the improvements will be used to grow the business or at worst

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